Something told me it was not a problem with the drive itself. Western digital mybook drive lock encryption failure and. Western digital my book duo 12tb is the perfect solution for photographers. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked. My book drives are designed to look like a standard black hardback book, with the exception of the. In this video, we are handling a real data recovery case involving a wd my book external hard drive that was droppedknocked over. The quick drive test checks the drive for major performance problems. The drive shows in network as a media and storage device but not under the my computer section. The western digital my book duo is now available in malaysia. Connect the ac adapter and esata cable optional as shown. Western digital my book problem question and answer dti. I get peretual log in screens see below i get this over and over again what does work.
That usually make the disque unusable and i have to unplug it or restart the computer. Cannot access western digital nas with file browser after upgrading to windows 10 just over a month ago i upgraded from windows 7 home 64bit to windows 10. Basically, i am unable to access my files on my 2tb mybooklive media drive. Even though my western digital 1tb external hard drive wasis visible icon in explorer, i could not access open it. After the upgrade i found that i was no longer able to access a western digital mybooklive nas on my home lan network through the file browser, or indeed with the file browsers of any of. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. My book home edition user manual connecting the device 6 esata 1. If your product is not listed above, please visit the product page. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. With a capacity of 20tb, the wd my book duo is the mother of all external drives. Some esata controllers may require a system reboot to. I tended to be clumsy and i droped 2 of them 500gb though. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. I keep my os and plex jail on separate raided ssds for performance and redundancy purposes.
If you have a wd mycloud or mybook live nas, you can connect to it via ftp to. I noticed my system being very slow and it turned out that although the drive was showing up in file explorer it wasnt really accessible. It was also able to identify several other shares that live on our network. Hi all, now, im not much of a computer wiz by any regard, but ill try explain this as best i can. Wd my book external drive not working posted in external hardware. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
But again, when connected directly to my 1gbs network card on the laptop, transfers go up to 12mbs instead of the mere 7mbs on my 100mbit router. It is full to the brim 500gb worth of music files vids etc. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. We would like to show you a description here but the site wont allow us. Wd has designed the my book duo 20tb to be user serviceable, giving users the option to easily upgrade and replace the drives as needed. If you ssh into your mycloud, and set the speed with the below command, the pace and mycloud devices will be able to communicate directly over ethernet. As a storage drive this is a great performer especially the usb 3. My book can be had in configurations from 160 gb to 1 tb. The biggest inconvenience is that i cant access my administrator folder when trying to burn dvds, i have to copy the files to my desktop or a local folder and burn from there. Today, we have in house the latest my book external storage solution from. For most people without large collections, you may not need 1 tb right now, but eventually you will. This will confirm that the issue is the interface and not the drive.
Following events are generated on your mybooklive skynet. I cannot access the drive from the network using the assigned name of the drive. But let me tell you why you must avoid the wimpier versions. Turn on my book by pressing the power button located on the back panel. Windows 8 pro wd my book live duo with firmware version. Put your digital life on the high capacity my book desktop hard drive with ultrafast usb 3. Mybooklive cant access private shares my book live wd. The my book live lineup consists of 1 tb, 2 tb and 3 tb western digital hard disks in an external enclosure. As for troubleshooting the interface look in the advanced properties tab for your interface in device manager to see if. Through the 12 hours the two drives worked away without issue and at the end. Agree with callandor connect via usb to see if you get better transfer speed. Ok, thats progress, but lets agree, its still quite limited. And, by providing a solution where the drives are accessible, your.
Wd2go and wdmycloud service users experiencing access. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. With the wd gaming drive, you can quickly and easily expand the capacity on your ps4 console by up to 4tb to conquer boundless new worlds. The automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Network access problems my book live duo wd community. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. Your my book duo retail box includes the following items. Western digital has tried to address these two concerns with the my book live lineup.
Wd my book external drive not working external hardware. Western digital my book duo price details are updated may 2020. For those wanting a my book with more than one drive, wd has indicated they will eventually update the my cloud that with two and four drive. This western digital my book external hard drive has universal connections to ensure compatibility with 3. Cannot access western digital nas with file browser after. Wd gaming drive works with playstation 4 western digital. It was working perfectly fine but then one day it was unmounted from. Installing and removing drives is pretty straightforward. Quick transfer rates move information three times faster than traditional hard drives, and the local and cloud backup prevents data loss. While my cloud was first launched in 20, western digital has been in the personal cloud storage market for some time, and a market leader in harddrive technology since the pc market took off in. Western digital is a company with strong values and a passion to innovate and lead the charge in the transformation of data. Unlike a nas, its a simple centralized solution to back up your photos, videos and files, and have it stored in one place. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Im using the western digital my book 3 to since 4 months.
I bought a western digital my book essential edition 1tb external hard drive in july. With the my cloud home app, you can access, upload and share your content from anywhere. The my cloud ex2 is the latest in wds my cloud series of nas servers and share the same feature set as the original my cloud and the my cloud ex4. Just plug it in and save your valuable data, music, photos, and movies. Western digital my book home edition user manual pdf. I have just had to reformat my laptop and now cannot connect to my drive to access file history to restore backup the drive is connected to router with network cable i can access drive control panel using ip address i can access files using my book live app. Western digitals my cloud home and my cloud home duo is an armv8 based nas device for home use.
The operating system is androidbased and a preinstalled plex media server can be enabled to turn it into a media center. I ran into some serious issues with my wd my book duo raid hard drive. A number of years back, western digital launched on of my favourite products, the my book. Average read speed for all eight drives at full throttle is around 800mbs and works superbly in freenas 9.
Western digital my book problem question and answer dti data. My book duo western digital speichern western digital store. I can access the drive from the network if i use the ip address instead of the name. I have had it for about half a year, and has been pretty much problem free until recently.
Unless otherwise noted, the information here applies to both the singlebay my cloud home and the dualbay my. My book external hard drive ultrafast backup and storage. Ive had this wd mybook 500gb home edition since 2008. My book duo desktop raid storage user manual western digital. I recently installed windows 10 on my system hdd an ssd. Western digital users are fed up with my cloud failures. To get started, choose the western digital brand youd like help with. You can also choose between different western digital my book duo variants with 8tb starting from rm 1,599. The drive is not powering up western digital my book. The new wd my book is both smaller and uses very different design than the older model, as it now sports angled corners compared to the rounded front panel used before.
The post further mentions that the only official announcement made by the firm is that our my cloud and my book live users are experiencing intermittent issues. Im glad i saved the box, this unit is going right back to best buy. This also involves a western digital my book essential 2 tb. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Wdc, the worlds leader in external storage solutions, will demonstrate the ultrafast data. My book is a series of external hard drives produced by western digital. So the networks speed is the least problem in the list, in my opinion. Went through windows xp to vista and in the last 2 years windows 8 without any issues until today every time i connect the drive, the system tells me. Western digital has created a fantastic product with their my book series. Im sure its a configuration issue somewhere on the my book live especially since going from device to device on my network is around 10x faster writing, changing cabling or router ports has no effect. The total raw storage of 58tb not 64 is used to house my plex library. Low transfer speed on my book live 3tb my book live wd.
Why isnt my wd my book external hard drive being recognized. Wd smartware automatic backup software and password protection with hardware encryption ensure your data is protected. Creating the right environment where our employees can thrive is. We connected a my passport 1tb drive via the usb port and the my cloud found it and started backing up with no issues.
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